Frequently Asked Questions

Click here to watch the setup video.

Simply hold down the YELLOW BUTTON for several seconds until the scoreboard reads HOLD then keep holding until it reads DONE.  This will reset the high score for the current game mode that you are in.

A SuperDeker will turn off after 10 minutes of non-use automatically.  If a puck is left on one of the sensors, the SuperDeker will not go to sleep.  Please take the puck off the game when finished.

Note:  In high static areas like basements in the wintertime, the SuperDeker may turn on by itself without the puck even touching the game.  This is due to static electricity.  The static electricity can start a game cycle.  This is rare but not an issue.  It will not harm the game.  You can simply unplug the game, and it will not start due to static electricity. 

The SuperDeker can be enjoyed by players of all ages.

The SuperDeker game is a top-notch training tool.  The person using the SuperDeker has options when it comes to how they train. They may want to keep the bands on or take them off depending on what that person is looking to work on. Same thing with keeping your head up. You would follow the same thought process as your other stickhandling training and would want to keep your eyes up as much as possible. Sometimes when you just want to have fun and maybe set a new high score, you can concentrate more on the lights and the puck rather than your peripheral vision. Once you get really good, you'll be able to break high scores even with your eyes up.  Looking into a mirror while playing will aid in heads up training.

You can use any brand hockey stick with a ABS blade.

It is recommended to help prevent cracking in the game board to use a stick that has been taped. Tape will not damage the surface of the SuperDeker, however depending on the tape you may notice scuff marks & adhesive residue. Read below on how to clean your SuperDeker.

Black tape: scuff marks & adhesive residue. 

White tape: less visible scuff marks & adhesive residue.

Wax will not hurt the surface of the SuperDeker, but you'll notice some residue left on the surface that will need to be cleaned.  The wax buildup can cause the puck to stick more, as well as prevent dust and dirt from being easily wiped off with a dry cloth. 

You can put the SuperDeker on carpet or a wood surface - as long as it is a flat surface. 

The SuperDeker Advanced Hockey Training System warranty is 12-months on the game board.  Warranty for components included with the system including: Rebounder Bands, ePuck, Metal Pegs, Metal Bars, Power Cord, and Zero Friction Spray is 60 days if defective. Please refer to Limited Warranty for any exceptions that void warranty terms described above.

If the threaded part of the broken peg is stuck in the bar, you will need a new bar.  If you can remove the broken part of the peg, you only need to replace the peg.  Click on the Accessories section of the site to order appropriate replacement(s).  

If the game is brand new, make sure that it is laying on a level floor, that the cord under the game is in its groove.  In shipping, a small protective piece of foam is under one side of the game that needs to be removed or it can cause the game to not lay flat. Make sure to firmly press down on each side of the game to make sure it lies down flat.  Confirm that the band holders are on correctly.

In some cases, the seams at the center are a little tight, and the puck may click slightly as it crosses the center. This is usually not an issue and it is normal to hear a slight click.

For regular maintenance, once a month use a dry dusting/Swifffer cloth and apply the spray. If there is dirt or tape residue on your SuperDeker, it is recommended to use a Mr. Clean Magic Eraser® to clean the surface of the game.  Get the eraser damp and clean the whole surface of the game, then dry off with a soft cloth.  DO NOT use Windex, or any alcohol or ammonia based cleaner.  Reapply three squirts of the Zero Friction Ice Spray to the panels and wipe around with a soft cloth.  Keep in mind that using too much spray can cause the game to slow down.   TIP:  If the puck slides off the game, clean it before putting it back on the game, so it does not track dirt on to the playing surface. 

Make sure that the protective layer of plastic is taken off of the game.  If you are using tape on your hockey stick this will cause the game to slow down.  Also, applying too much zero-friction ice spray will also cause the game to slow down as it builds up.  If the issue is too much spray you can clean the game using the Mr.Clean Magic eraser as following. Get the eraser damp and clean the whole surface of the game, then dry off with a soft cloth. Reapply three squirts of the spray to both halves of the ice surface and wipe around with a soft cloth just like waxing a car.

Please make sure to keep the SuperDeker from moisture and extreme temperatures.

We wouldn't expect any issues, just make sure nothing is flexing the board at all. 

The SuperDeker polycarbonate surface is designed to handle repeated stickhandling. The top surface is susceptible to cracking. We do not recommend standing or stepping on the SuperDeker.

One (1) SuperDeker Ice Surface

One (1) ePuck

Two (2) Rebounder Bands

One (1) Bottle of Zero-Friction Ice Spray

One (1) Power Cable

One (1) Instruction sheet

Two (2) Rebounder bars

Four (4) Rebounder bar pegs

You can purchase extra accessories on our website.

· 2 Panel: 5.5 Feet Long, 27.5 Inches Wide, 1.07 Inches Thick.

· 3 Panel: 8 Feet Long, 27.5 Inches Wide, 1.07 Inches Thick.

Power: Input 100-240 VAC - 50/60 HZ Output: 5V, 1000mA, FCC approved, UL approved.

The box is about 22 pounds and the dimensions are 40" x 30" x 3".

The SuperDeker ships in a brown cardboard box.  It does not have a picture but does say SuperDeker on the outside of the box.

Replacement power cords can be purchased on our site.

The SuperDeker will only work with the SuperDeker ePuck and ePuck Max. Pucks should be placed on the unit to prevent cracking, pucks should NOT be dropped or tossed onto the unit.

We do have the replacement bands on our accessories page.

 The SuperDeker uses a UL certified adaptor and has been rigorously safety tested , Power - Input 100-240 VAC - 50/60 HZ Output: 5V, 1000mA, FCC approved, UL approved.

SuperDeker Advanced Training System does not take batteries.  It is a plug in unit.
The SuperDekerPro is a recharable battery.

The SuperDeker App is NOW available on iOS and Android devices.

In order to use the SuperDeker App, your devices must be running iOS 15.0 or later

 Please ensure the SuperDeker Pro is on. The SuperDeker Pro will automatically turn off after 10 minutes of inactivity. Additionally, The SuperDeker Pro and SuperDeker App communicate over Bluetooth.  Bluetooth performance is dependent on several factors, but distance and line-of-site are two major factors.  Please make sure you are in proximity and have sufficient line-of-site to between the SuperDeker App and your SuperDeker Pro.

The SuperDeker Mobile Application adds additional functionality, including the following:

·       Additional Game 11

·       Adds 11 additional games options, for a total of 21 games

·       Fully control the SuperDeker Pro with the app with Bluetooth connectivity

·       Enhanced game-play sounds that can be connected to a Bluetooth speaker, via your mobile device, to increase game experience.

·       Comprehensive Leader Board with ability to filter leaderboard statistics. Up-to-date news, press release, new product announcements and more, with in-app alerts

·       Video section that contains setup, how-to’s, user content and additional content.

 At the bottom of the app, you should see a middle icon is a stick and a puck. Click on that to access all 11 games.  Below is a quick description of the that screen.

At the bottom of the game section of the SuperDeker App, you will see an animated version of what that game selected will look like and an explanation of the game, as shown below.

You can find description by visiting our website at https://superdeker.com/pages/superdeker-pro-user-guide

You can subscribe for 1 month to take advantage of all the options of the game and unlock all the features of the SuperDeker App. Currently, there is not a free trial.

Yes. First, please ensure that your profile contains all your information, including your age. On the Leaderboard screen, if you click on the filter icon in the upper right corner, it will take you to a screen that allows you to filter for everything in the app, including age and skill level.

Although the SuperDeker App has many great options, there is no option for players to play each other at the same time. However, the app will track your scores and post them to the leaderboard which would allow you to see each other's scores, by using the filters that apply to describe friends you want to compare scores with.

The SuperDeker App does not currently have the option to record games. 

There is a pull-up screen located right above where it says “CONNECTED” at the bottom of the screen. When you pull it up, you should see a volume lever which allows you to turn the sound up, down, or off.

Yes, in the bottom right corner you will see a with diagonal arrows pointing outward. Clicking on the icon will make the app full screen. Also, if you want to make the screen smaller, simply click on it again.

There numerous videos in the SuperDeker App’s Video section to assist you with drills and games.

Yes, there are games tailored to players with different skill levels, including those who could be called beginners. For example, Training-Standard keeps the targets lit until the ePuck passes directly over it. As you get better, you can try more challenging games. 

Hot Shot is a stickhandling game for more immediate users where you only have 1 second to slide the ePuck directly over the target before it moves.