Shipping and Return Policy

Shipping For United States

Orders are estimated to arrive approximately 3 to 5 business days after shipping from a fulfillment center. Please note that delivery is based on eligible, in-stock products and shipping to select rural or remote destinations may result in extended shipping times. Business days are Monday to Friday, excluding holidays.

Additional Shipping Info:

Return Policy for United States

Return Policy for U.S. Customers. We are certain that you will thoroughly enjoy using your SuperDeker each day.   SuperDeker stands behind its products and our commitment to your satisfaction is our top priority.  After 60 days, all sales are final.

Returns
The SuperDeker Training System may be returned and must include all original parts and accessories.

Refunds
Once a return has been received and approved, refunds will be credited to your credit card or original method of payment, minus any applicable costs. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund, where applicable.

How to Return or Exchange an Item

STEP 1: Locate your Order # and contact us to obtain a Return Authorization (RA) number prior to shipping product(s) back.

Contact us at
Phone 1-888-51-DEKER or

Click on the “Contact Us” page on the SuperDeker website


STEP 2: To return or exchange your SuperDeker product, please return the item in the original packaging along with a copy of your Order # and Return Authorization # to:

SuperDeker
1905 Stone Myers Parkway
Grapevine, Texas 76051

STEP 3: Once a return has been received and approved, refunds will be issued to your credit card or original method of payment, minus any applicable costs.

Contact Us
If you have any questions on how to return your item to us, contact us at
Phone 1-888-51-DEKER or

Click on the “Contact Us” page on the SuperDeker website

 

Shipping and Returns For International

Please contact the local retailer where you purchased your SuperDeker Advanced Hockey Training System for its policy details.